Ho, ho, ho! The Shinglebells are back!! Hello and welcome to my trip report for the Shinglebells' 12th Annual* Christmas Cruise aboard Norwegian Encore! (*annual excluding 2020, obviously)
In case you're new to my trip reports or just need a little refresher, meet the Shinglebells:
Me/Victoria - I'm 30 and live in Los Angeles. I'm an architect, and I love a good DIY (check out my new YouTube channel, designSHING, if home decor is your thing)! I've also been sticking a camera in everyone's face to document and meticulously share our family vacations for well over a decade.
Sister/Rachel - She's 28 and lives in Austin, Texas. She recently earned her Master of Finance from UT Austin and recently began a new job as an Associate at a global investment firm! Rachel is the planner for our cruise vacations. She reads cruise blogs, reviews, and Cruise Critic. She also wrote a trip report for her September cruise on Freedom of the Seas.
Mom/Sharon a.k.a. Judy is sexy and 60! Her birthday was in December, so this cruise doubled as a 60th birthday celebration. Judy is actually the most-cruised Shinglebell, so we charge our souvenirs to her card so we can get the best discounts.
Dad/Boyd a.k.a. Stove is 67 and living his best life with my mom in South Carolina. When he's not consulting, you can probably find him either on the golf course or on the lake. And if you ever see us out and about, he's most likely leading the pack.
Even more exciting - this year, we were joined by the Shingleboyfriends -
Aaron (my boyfriend) is also an architecture professional in Los Angeles. His first cruise was on the Disney Wonder in 2019, and his second cruise was on the Disney Wonder in 2021, so this was his first cruise on a line other than Disney and a ship other than the Wonder.
Landon (Rachel's boyfriend) spends his cruises working because he's a lawyer. His first cruise was also on the Disney Wonder. This was his first cruise other than Disney, his first 7-day cruise, as well as his first time getting off a cruise ship at a port of call - so many firsts!
Now let's move on to the story of how we chose this cruise...
Back in Summer 2019, Stove and Judy cruised Alaska with Stove's siblings. It had been nearly two decades since they had cruised Alaska (it was our second cruise, on the Radiance of the Seas), and they had such a great time that they wanted to go again with their two favorite daughters. So in February 2020, we booked a 7-day Alaska cruise on the Norwegian Bliss for May 2020..... I think you know where this is going.
The cruising industry shut down, and the May 2020 cruise was canceled. When this happened, Norwegian offered us the option - either get a full refund, or instead of a refund receive a 125% future cruise credit. Being avid cruisers who would definitely one day return to cruising, it seemed like a no-brainer. We'll take the 125% future cruise credit.
Well, turns out, that future cruise credit had an expiration date... for the extra 25% at least. In order to get the 125% cruise credit, you needed to sail by December 31, 2021. (Otherwise, you only get a 100% cruise credit... potentially maybe could receive a refund.... I don't know, we didn't pursue that.) We were planning to cruise again for Christmas 2021, so this narrowed down our search to NCL sailings.
We ultimately decided on a 7-Day Norwegian Encore roundtrip sailing from Miami to Great Stirrup Cay, St. Thomas, Tortola, and Dominican Republic.
We booked during one of the many GET MORE FREE sales. The website has a countdown ticker, but rest assured that the countdown will reset almost immediately after the current sale ends. I receive a postcard in the mail every other week from NCL telling me to GET MORE FREE! Do not feel rushed into booking - this sale is ongoing.
It's also important to read the small print to see what FREE really means.
FREE Open Bar.... but you must pre-pay gratuities for the length of your cruise. (You may opt out.)
FREE Specialty Dining.... 2 specialty dining credits for our sailing. Must book reservations in advance if you want the more popular options like Cagney's.
FREE Excursions.... was actually a $50 excursion credit for one person in the stateroom.
FREE WiFi.... was 120 free minutes that required a $3.95 activation fee to use. Also, be sure to type in logout.com to make sure that you don't waste all 120 minutes in your first session.
Another cool promo that they were running was earn 2 additional rewards points per night. So for our 7-night cruise, we earned 21 latitudes points. This meant that Aaron and Landon jumped over the Bronze Tier, straight to Silver, and Rachel and Judy earned Gold.
The booking process itself was more complicated than necessary. My dad got on the NCL website and picked out three balcony staterooms on the 8th deck port side. He booked his room. I got on and booked one of the other rooms.... but then when Rachel was attempting to book, she couldn't book the other remaining room on port side. We knew it was available because it was showing available on our end and on external booking sites like Travelocity, but she wasn't able to book it. Instead, she booked a room on the 8th deck starboard side.
We weren't mad about our room locations, but we also weren't attached to them. So when the upgrade offers became available, we decided to bid. Rachel made a break-even bid spreadsheet, and we figured it was as good of a time as any to try our luck at The Haven. We bid on the Spa Suite (our preference because it included unlimited access to the thermal suites), and all of the other Haven suites that allowed us to start our bid at $400. Rachel figured we should not bid on club or spa balcony staterooms because it may hurt our chances at getting Haven.
Well, we didn't get Haven. In hindsight, it was probably unlikely that we would get the upgrade since we had three separate staterooms. From seeing who got the Haven upgrade on our Facebook group, it looked like people who had 3 or 4 people in a stateroom had a better chance of getting the upgrade.
At this point, I decided that I was not happy with the 8th floor balcony and was determined to get an upgrade, so I suggested we bid the minimum $15 per person on club. We were all upgraded to to club rooms on deck 13 port side..... and our staterooms were closer together than those balconies we had originally booked on deck 8.
Other pre-cruise planning included Rachel booking our dining reservations. In addition to the two free specialty dining credits, we decided to purchase the 3-credit specialty dining package. We also booked a shore excursion through NCL to take advantage of the $50 excursion credit.
From her research, Rachel recommended booking Marriott Biscayne Bay for our pre and post-cruise stay. I'm a Marriott Bonvoy cardholder, and I was able to book our post-cruise room with a Free Night Award (35,000 points - Sunday night), but the pre-cruise rate was 40,000 points (above the 35,000 point threshold for the Free Night Award), so that was a better deal to book with cash.
Let's quickly talk Covid protocols because that is the world we live in now. NCL is currently requiring all guests to be fully vaccinated to set sail. Since children under 12 had only recently been approved to get the Covid vaccine, this meant that the demographic of NCL sailings at the time were almost all guests over the age of 12. With NCL, unlike other cruise lines, since all passengers were required to be fully vaccinated regardless of age, they were not requiring masks to be worn indoors. That is, until Omicron started spiking and they revised the mask policy just a few days prior to sailing....
There were people who had booked NCL for the no mask requirement who were voicing their dissatisfaction on the Internet. In my opinion, the weirdest part is that passengers would be required to wear their masks in the thermal suites (because it's indoors).... so people are swimming in the pool and sweating in the sauna with a mask on? Hahahaha.... guess it's a good thing we didn't win the bid for the Spa Suite!
On the bright side, I have many cute cruise masks to wear. I'll be adding more cruise masks to my Society6 shop as I post this review!
Now enough with this pre-cruise planning. Let's get to Miami!
We all flew to Miami on Saturday, December 18 - the day before the cruise departed. On Saturday morning, Aaron and I were waiting to board our flight at LAX when I got a text from Rachel. There was bad weather around Texas, and their flight on Southwest was delayed.... then canceled. They were rescheduled on a flight later that evening. I took a look at the flights out of Houston the next morning and figured worst case scenario, if they weren't able to fly out that night, they could get the 7 AM flight the next morning and still make it in time for sailaway.
Aaron and I arrived in Miami just half an hour or so after my parents, so we were able to share an Uber to the Marriott. Rachel and Landon were just now boarding the plane of their evening flight which at this point had been delayed two or three times. Rachel had made a reservation for us to eat at Catch Grill & Bar at Marriott Biscayne Bay. She changed it to four, but the restaurant was empty and there wasn't really a need for a reservation. The food was on-par with hotel food. Stove and I ordered fish tacos, and we were each presented with two tiny tacos... I had to choke back a laugh when it was placed on the table.
After dinner, Stove and Judy went to bed. Aaron and I were sharing a room with Rachel and Landon, so we had to try to not completely pass out so that we could let them in the room when they finally got to the hotel at 2AM. Rachel did peek out the window when she got in, and we saw the Oasis of the Seas pulling into port.
Sunday morning, we got up bright and early... and I mean BRIGHT! The sun beaming in the bay view window gets hot! Something we didn't realize until that morning was that despite booking the room for four adults, there were only three bath towels. I'm very glad that I brought along the illuminated travel mirror that Rachel got me for my birthday (because I always complain about bad lighting in my stateroom reviews) because there was only one mirror in the room, and it was in the bathroom.
Here's our bay view from the 16th floor. Stove also got a bay view, and though he has lifetime Platinum Elite Marriott Bonvoy status, he was on the 8th floor. But myself, a measly Silver, got 16th floor.
We were HANGRY, so immediately after boarding the ship and checking into our Muster station, we headed to The Local for lunch.
The Local serves complimentary food 24 hours, so we already knew that we would be visiting often. Room service is for-charge on NCL, so this is the best option for dining any time other than the typical breakfast/lunch/dinner hours.
I ordered the Reuben. It's alright... edible, nothing spectacular.
Rachel had these adorable koozies printed to celebrate Judy's 60th birthday -
After lunch, we headed to our staterooms. My key, the one they reprinted for me to board the ship, did not open the room. Luckily, Aaron's worked.
We were surprised to find champagne in our staterooms. There was an additional bottle in the refrigerator. We were trying to figure out why we received champagne, when Rachel called and Landon told her to tell us that he bought champagne for everyone. I thanked him because that's a very nice gesture. BUT IT WAS A JOKE! It turns out that we received the champagne as part of the NCL loyalty program.
Also in the room is a coffee maker. I was originally annoyed that this thing was taking up valuable counter space, but I did end up using it a few times in the evenings for a caffeine jolt before dinner.
Like I mentioned earlier, Aaron and I were the only ones to have the room configuration with the bed by the balcony. The benefit of this configuration is that there is more clearance to access the closet.
What this stateroom was lacking was drawers. There were shelves in the closet, but some things like swimsuits, underwear, and socks just work better in drawers. Judy later pointed out to me that there were two drawers under the sofa, but those were very large and also not the best for clothing storage. I kept some things in packing cubes to simulate a "drawer," but in general it felt like a bad use of space -
Aaron, refreshed from his power nap -
We spotted two rainbows while we were in Miami. You can vaguely make it out in this photo -
The Pineapple Surplus is a popular Trash Bar drink, but I think it's a little too sweet. But if you like the sugary stuff, this is a good one to try. And if you don't.... well, they were going to throw that away, anyway.
Suddenly, we looked over and realized that we were moving!
We crossed to the starboard side of the ship to see Oasis -
The Waterfront bar on the starboard side of the Encore is The Cavern Club. This is where the Margaritaville bar is located on the Escape. I think that the tropical vibes are better suited to the Waterfront environment, but maybe they opted to go with the pub because this ship was built to sail Alaska, and whiskey feels more appropriate than a pina colada when sailing among the glaciers. Or maybe they just ended their contract with Jimmy Buffett...
After sailing away, I got Stove's key to his stateroom. That's what we had been plotting earlier. I brought supplies to decorate their stateroom for Judy's birthday. Stove, Judy, and Rachel (missing Landon? he's working) headed to get a bite from The Local, and Aaron and I "went to Guest Relations to fix my key that didn't open the door." A.k.a. we went to Judy and Stove's room to decorate.
This is where we learned that Stove and Judy could get very fancy wine and champagne by the glass with their Premium Drink Package.
The next few items I have reviews for but no photos. I'm not sure if it's because I didn't take photos, or because they didn't make it from Lightroom to Flickr. But since I've already taken months to publish this review, I'm going to let the lack of photos slide because our drunk reviews speak for themselves.
And the cheesecake was not cheesecake by any means. It was just a basic cake. The consistency was incorrect for cheesecake.
The more impressive part is the Haven Courtyard. It has an interior Solarium pool with splash-area lounge seating. This would be great for Alaskan cruises, but when I'm cruising warm-weather itineraries, I prefer open air pool areas to Solariums.
We even had the audacity to document our break and enter... throw us in cruise jail!
Alright, that's enough mischief for one day!
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